Why is my debit card not being accepted?

At Bamboo we may at any time conduct checks against various industry databases to verify your details in order to comply with money laundering regulations to protect against identity theft and fraud.

There are 4 main reasons why, when adding a card, it may not be accepted.

• There is no available credit in your bank account. It is a requirement that you have at least £1 of available credit i.e. are in credit or within an authorised overdraft
• The debit card you have added is not either a Visa Debit, Visa Electron or Debit MasterCard
• The debit card you have added is a prepaid card
•  Our address verification system electronically matches your application address to that on file with your card company. If your address does not match, then your card cannot be validated.