The UKs Fraud Prevention Service Bamboo

Holiday hours

During the festive season, we’ll be here to assist you through any of the options listed on our Contact us page. Below, you can find our 2025 holiday opening hours.

Open loan accounts

Monday 22nd December: 8am to 6pm

Tuesday 23rd December: 8am to 6pm 

Wednesday 24th December: 9am to 1pm 

Thursday 25th December: Closed

Friday 26th December: Closed

Saturday 27th December: 9am to 2pm

Sunday 28th December: Closed

Monday 29th December: 8am to 6pm 

Tuesday 30th December: 8am to 6pm 

Wednesday 31st December: 9am to 1pm 

Thursday 1st January: Closed 

Friday 2nd January: Return to regular hours 

New applications including top-ups

Monday 22nd December: 9am to 5pm

Tuesday 23rd December: 9am to 5pm 

Wednesday 24th December: 9am to 1pm 

Thursday 25th December: Closed

Friday 26th December: Closed

Saturday 27th December: 9am to 2pm

Sunday 28th December: Closed

Monday 29th December: 9am to 5pm 

Tuesday 30th December: 9am to 5pm 

Wednesday 31st December: 9am to 1pm 

Thursday 1st January: Closed 

Friday 2nd January: Return to regular hours