The UK’s Fraud Prevention Service Bamboo

Bamboo Modern Slavery Statement 2026

This statement under the Modern Slavery Act 2015 (the "Act") is reviewed annually to ensure it fully reflects our procedures and processes. 

To date, we have had no reports of slavery or human trafficking within our organisation nor have we been made aware of such occurring within our supply chain or the third parties we are working with. We remain vigilant and are continuously looking at ways we can further improve our controls to help protect all individuals within our business eco-system. 

Bamboo’s Modern Slavery Statement reflects our established practices and future intended action pursuant to section 54 of the Act. This statement is to let our customers, colleagues and any other third parties know what Bamboo is actively doing to prevent modern forms of slavery or human trafficking taking place within the business ecosystem (of supply chains and industry partners) that we operate in. 

Our UK Business 

We are a UK only financial services business. We started lending to consumers in 2014. We have built our business around helping customers access sustainably affordable loans. Our loans are risk price adjusted to our customers' credit profiles. We have over 150 colleagues, almost all based in the UK: in Southampton and London. All colleagues are background checked before joining, including the right to work in the UK checks and DBS checks. The checks are refreshed on an annual basis (Cifas internal fraud checks) and every two years (DBS). For the individuals whose role falls under the Financial Conduct Authority’s Senior Manager and Certification Regime, the checks are refreshed on an annual basis. Bamboo is accredited by the Living Wage Foundation. As a result all of the salaries are above the one set by the UK’s Living Wage Foundation, and we ask relevant suppliers and counterparties to confirm compliance with the UK’s Real Living Wage Foundation minimum remuneration levels. 

We do not undertake any business outside the UK, but we do contract and conduct business with non-UK suppliers and counterparties, which generally fall into one of the following categories: Technology Infrastructure, Professional Services or Software supply. We recognise the complex nature of supply chains for goods and services and are vigilant when it comes to those relationships and ensure we follow the points below. 

We are authorised and regulated by the Financial Conduct Authority. 

Our Statement 

We are proud to serve our customers and seek to earn their trust and respect in everything we do and how we do it. This includes ensuring that where our business touches or affects other lives, in our daily dealings and through our supply chains and industry partners, we are confident that we do not directly or indirectly compromise human dignity or unwittingly support modern forms of slavery or human trafficking. 

Given the nature and location of our UK lending and the business ecosystem we operate in, we do not consider that the activities we engage in are particularly prone to or are a target of modern forms of slavery and human trafficking and rate the risk as low. However, we are not complacent, and we are committed to taking our responsibilities seriously and fully supporting the objective to eradicate these inhuman practices. 

To that end: 

  • we carry out careful risk based due diligence on the parties we work with before any contract or other arrangements are entered into and thereafter monitor them on an ongoing basis, in line with our Contracts and Outsourcing Policy. If any such due diligence were to identify a potential risk of a counterparty exposure to modern slavery or human trafficking, our Legal & Compliance team would be immediately involved; 
  • for:
    i) counterparties in high-risk territories or industry sectors; and
    ii) our major counterparties, we seek specific confirmations of compliance with the Act. Bamboo will seek to terminate arrangements with any such counterparty that is not prepared to provide such confirmations; 
  • we undertake colleague education to help them develop a good understanding of the modern form of slavery and human trafficking risks and ensure awareness of the need for vigilance in our dealings with our counterparties, potentially our customers and supply chains. Our colleagues also receive anti-money laundering and bribery training on an annual basis to help them understand the wider picture surrounding human slavery and highlight the risks; 
  • our colleagues are encouraged to raise any suspicions or concerns about any wrongdoing or breach of legal requirements by any of our counterparties they deal with both generally and specifically in respect of the Act and may do so directly to the Executive, Legal and Compliance, or by following the steps as set in our Whistleblowing Policy; and 
  • our internal Quality Assurance team reviews calls and can provide feedback on any suspicions of forced labour during interactions with our customers. 

We keep the effectiveness of our approach under review, including through: 

  • periodic review of counterparty due diligence outcomes; 
  • monitoring completion of colleague training; and 
  • escalation and investigation of any concerns raised under our Whistleblowing Policy. Given the low risk rating of our operations, we consider these measures proportionate and appropriate. 

Approval 

This statement is issued pursuant to section 54 of the Act and relates to the financial year ending 2026. This statement has been formally approved by the Board of Bamboo Limited and signed on their behalf. 

Chris Jones 

Executive Chairman 

May 2026