Manage your loan
Need some help managing your loan account?
Your Bamboo online account allows you to:
- Change your password
- Add a new debit card
- Make a payment
- View your loan terms and transactions
- Download all documents relevant to your loan application
- Apply for a top-up when you qualify
Got more payment related questions?
- How do I change my payment date?
- How do I find out how many payments I have left?
- How do I make an additional payment?
- How do I get my settlement figure?
If you have any other questions, please refer to our full FAQ guide here.
Interested in a repeat or top-up loan?
Top-up Loans
As an existing customer, you can apply for a top-up loan if you have been repaying your current Bamboo loan on time for more than 10 months.
However, before you apply for a top-up loan, it is important that you can comfortably afford the loan repayments as a top-up loan will increase the debt and time it will take to pay off your loan.
Repeat Loans
If you’ve paid off your first loan with us and are looking to take out another loan, a repeat loan will help you borrow additional funds with the peace of mind of being with a lender you trust. You might even qualify for a lower rate.
Ask Boo
Should you have a query outside of the given opening hours then our Frequently Asked Questions (FAQ) page may provide more immediate answers to our most common queries.